Super VC Credits are digitally delivered to your Super VC wallet after the applicable payment verification and approval process. There is no physical product shipping, courier delivery or physical return.

Submitting a recharge request or uploading payment proof does not itself confirm payment receipt or approval. Check the request status and wallet transaction history in your account.

For an incorrect charge, recharge issue or refund request, contact supervc777@gmail.com with the relevant reference. No automatic refund, fixed refund deadline, cash redemption or transfer facility is promised by these general terms. Applicable consumer rights are not excluded.

Include your registered email, recharge or payment reference, amount, payment date and a description of the issue. For duplicate charges, failed payments or credits not received, include the relevant transaction details so the request can be investigated. Never send your password, OTP, UPI PIN or card security code.

To request cancellation of a recharge, contact supervc777@gmail.com with its reference and current status. A support request does not automatically cancel a payment, reverse a completed credit delivery or create a refund entitlement. The payment and credit records need to be reviewed.

Logging out, uninstalling the app or requesting account deletion does not itself cancel a payment or issue a refund.

Recharge disputes and requests are reviewed using the payment reference, approval status and wallet records. We may need to verify account ownership and ask for relevant payment evidence. Do not submit the same payment reference as a new recharge to resolve an existing issue.

This policy does not promise an unconditional refund or a fixed processing time, and does not exclude rights or remedies available under applicable law. Contact support for the status and outcome of your request.